{"id":133,"date":"2025-11-03T19:40:33","date_gmt":"2025-11-03T19:40:33","guid":{"rendered":"https:\/\/frogwerks.net\/?page_id=133"},"modified":"2025-11-03T19:40:33","modified_gmt":"2025-11-03T19:40:33","slug":"frogwerks-feature-overview","status":"publish","type":"page","link":"https:\/\/frogwerks.net\/index.php\/frogwerks-feature-overview\/","title":{"rendered":"Frogwerks Feature Overview"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Features with * not included by default in standard plan.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Service &amp; Customer Workflow<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Self Check-In with E-Signature<\/strong><\/li>\n\n\n\n<li><strong>Customer Work Authorization Forms<\/strong> auto-generated<\/li>\n\n\n\n<li><strong>Customer &amp; Vehicle Profiles<\/strong> with full service history<\/li>\n\n\n\n<li><strong>Customer Portal<\/strong> (customers can view status, approve repairs*, and receive updates)<\/li>\n\n\n\n<li><strong>Automated Customer Status Updates<\/strong> (no more repeated phone calls)<\/li>\n\n\n\n<li><strong>Service Notes &amp; Tech Comments<\/strong> tied to each job<\/li>\n\n\n\n<li>AI Phone Answering Available*<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Technician Operations<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Technician Clock-In \/ Clock-Out Per Job<\/strong><\/li>\n\n\n\n<li><strong>Efficiency &amp; Time Utilization Metrics<\/strong><\/li>\n\n\n\n<li><strong>Internal Messaging \/ Tech Communication Tools<\/strong><\/li>\n\n\n\n<li><strong>Job Prioritization &amp; Work Queue View<\/strong><\/li>\n\n\n\n<li>Each Interface Built to be as Simple as Possible.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Parts &amp; Inventory<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Managed Parts Inventory System<\/strong><\/li>\n\n\n\n<li><strong>Vendor \/ Distributor Part Finder Tools<\/strong> Coming Soon, this is pending some development as we want to tie all parts (aftermarket and OEM into a single catalog- it will be like nothing the industry has ever seen)<\/li>\n\n\n\n<li><strong>Custom Online Store \/ Ecommerce Integration<\/strong> (sell parts online + in-store, auto list on platforms like eBay &amp; Facebook)<\/li>\n\n\n\n<li><strong>Automatic Inventory tracking with sales*<\/strong><\/li>\n\n\n\n<li><strong>Barcode \/ SKU support<\/strong> (if shop wants to use scanners)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Invoicing &amp; POS<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Service Invoice Generation<\/strong><\/li>\n\n\n\n<li><strong>Line-Item Labor + Parts Billing<\/strong> On Same Invoice<\/li>\n\n\n\n<li>Line Items Marked Labor Create Auto Build Flag Rate Values<\/li>\n\n\n\n<li><strong>Sales Tax Handling<\/strong><\/li>\n\n\n\n<li><strong>Complete POS \/ Payment Processing <\/strong>System*<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Accounting &amp; Reporting<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Revenue Summary &amp; Reporting Tools<\/strong><\/li>\n\n\n\n<li><strong>Date-Range Income and Workload Reports<\/strong><\/li>\n\n\n\n<li><strong>Accounting<\/strong> Panel That Shows Revenue and Other Details<\/li>\n\n\n\n<li>Accounting Data Export and Integration*<\/li>\n\n\n\n<li><strong>Efficiency Reports per Technician<\/strong><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Abandoned Vehicle Management<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><em>(Where state law permits \u2014 currently OK &amp; expanding)<\/em>*<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Automated Lien &amp; Title Document Generation<\/strong><\/li>\n\n\n\n<li><strong>Workflow for Storage Fee Tracking<\/strong><\/li>\n\n\n\n<li><strong>Customer \/ Owner Notice Templates<\/strong><\/li>\n\n\n\n<li>Turns non-paying abandoned units into profitable recovered titles<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Manuals &amp; Support Community<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access to a <strong>large and growing service manual database<\/strong><\/li>\n\n\n\n<li>Access to <strong>Frogwerks-Shops-Only Private Forum<\/strong><\/li>\n\n\n\n<li>Optional 1-on-1 assistance for advanced technical diagnosis*<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Infrastructure &amp; Data Security<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Each shop gets its <em>own dedicated virtual machine<\/em><\/strong> \u2014 not shared hosting<\/li>\n\n\n\n<li>Hardened physical datacenter environment (private owned, offline backup options)<\/li>\n\n\n\n<li><strong>Routine snapshot backups<\/strong><\/li>\n\n\n\n<li><strong>Annual (or plan-tier) full offline VM export<\/strong> (true disaster-recovery capability)<\/li>\n\n\n\n<li>No third-party SaaS lock-in<\/li>\n\n\n\n<li>No multi-tenant vulnerabilities<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n","protected":false},"excerpt":{"rendered":"<p>Features with * not included by default in standard plan. Service &amp; Customer Workflow Technician Operations Parts &amp; Inventory Invoicing &amp; POS Accounting &amp; Reporting Abandoned Vehicle Management (Where state law permits \u2014 currently OK &amp; expanding)* Manuals &amp; Support Community Infrastructure &amp; Data Security<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-133","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/frogwerks.net\/index.php\/wp-json\/wp\/v2\/pages\/133","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/frogwerks.net\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/frogwerks.net\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/frogwerks.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/frogwerks.net\/index.php\/wp-json\/wp\/v2\/comments?post=133"}],"version-history":[{"count":1,"href":"https:\/\/frogwerks.net\/index.php\/wp-json\/wp\/v2\/pages\/133\/revisions"}],"predecessor-version":[{"id":134,"href":"https:\/\/frogwerks.net\/index.php\/wp-json\/wp\/v2\/pages\/133\/revisions\/134"}],"wp:attachment":[{"href":"https:\/\/frogwerks.net\/index.php\/wp-json\/wp\/v2\/media?parent=133"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}