Frogwerks

Frogwerks Feature Overview

Features with * not included by default in standard plan.

Service & Customer Workflow

  • Self Check-In with E-Signature
  • Customer Work Authorization Forms auto-generated
  • Customer & Vehicle Profiles with full service history
  • Customer Portal (customers can view status, approve repairs*, and receive updates)
  • Automated Customer Status Updates (no more repeated phone calls)
  • Service Notes & Tech Comments tied to each job
  • AI Phone Answering Available*

Technician Operations

  • Technician Clock-In / Clock-Out Per Job
  • Efficiency & Time Utilization Metrics
  • Internal Messaging / Tech Communication Tools
  • Job Prioritization & Work Queue View
  • Each Interface Built to be as Simple as Possible.

Parts & Inventory

  • Managed Parts Inventory System
  • Vendor / Distributor Part Finder Tools Coming Soon, this is pending some development as we want to tie all parts (aftermarket and OEM into a single catalog- it will be like nothing the industry has ever seen)
  • Custom Online Store / Ecommerce Integration (sell parts online + in-store, auto list on platforms like eBay & Facebook)
  • Automatic Inventory tracking with sales*
  • Barcode / SKU support (if shop wants to use scanners)

Invoicing & POS

  • Service Invoice Generation
  • Line-Item Labor + Parts Billing On Same Invoice
  • Line Items Marked Labor Create Auto Build Flag Rate Values
  • Sales Tax Handling
  • Complete POS / Payment Processing System*

Accounting & Reporting

  • Revenue Summary & Reporting Tools
  • Date-Range Income and Workload Reports
  • Accounting Panel That Shows Revenue and Other Details
  • Accounting Data Export and Integration*
  • Efficiency Reports per Technician

Abandoned Vehicle Management

(Where state law permits — currently OK & expanding)*

  • Automated Lien & Title Document Generation
  • Workflow for Storage Fee Tracking
  • Customer / Owner Notice Templates
  • Turns non-paying abandoned units into profitable recovered titles

Manuals & Support Community

  • Access to a large and growing service manual database
  • Access to Frogwerks-Shops-Only Private Forum
  • Optional 1-on-1 assistance for advanced technical diagnosis*

Infrastructure & Data Security

  • Each shop gets its own dedicated virtual machine — not shared hosting
  • Hardened physical datacenter environment (private owned, offline backup options)
  • Routine snapshot backups
  • Annual (or plan-tier) full offline VM export (true disaster-recovery capability)
  • No third-party SaaS lock-in
  • No multi-tenant vulnerabilities